Regarding the last message this is the entire letter less there be any confusion re Cork-Roscoff
Sailing date: 20/05/20
I'm writing to you today to confirm important changes to your booking and our économie services between Ireland, Spain and France.
From the 28th February 2020 we are moving our scheduled sailings from Cork to Santander to the ports of Rosslare and Bilbao. Additionally our midweek économie sailing from Cork to Roscoff will now operate from Rosslare.
I'm sorry to confirm your forthcoming sailing is among those affected. The dates of your sailing will not change and we will email you separately to confirm departure times within two weeks.
We hope you will still choose to travel with us and, if you do, you'll receive a contribution to your onward travel costs to cover the distance between the original ports booked and our new destinations. We will arrange this for you. If you now no longer wish to travel with us, please reply by email to
sailing.changes@brittanyferries.com or over the phone on +353 (0)21 425 3117 to confirm you wish to cancel within 14 days and we'll arrange a refund for you.
Please note our classic cruise-ferry services between Cork and Roscoff remain unchanged.
We've decided to change our économie services on the back of significant customer demand, especially from our freight customers who are vital to the ongoing success and viability of our Ireland to Spain services. The road networks into and out of Rosslare and Bilbao are more convenient for many customers, and critically, most hauliers. We need to adapt to their needs, although I acknowledge and regret this may be inconvenient for others.
As things stand, we are determined to continue offering fabulous holidays to Spain for our Irish customers but need to make these important changes to grow our market share and maintain the route's viability.
Please click here
https://www.brittany-ferries.c…rts/bilbao to learn more about Bilbao, including our port and its facilities.
If you have more than one sailing booked on any of our affected routes, we will be in touch again, by email and SMS to confirm changes. In the meantime I hope we can welcome you on board soon.
I would like to take this opportunity to thank you for your custom and understanding.
Yours sincerely,
Hugh Bruton
General Manager
Brittany Ferries Ireland