App upgrade

 
 
 
 
 
 
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App upgrade

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Posted: 04.06.2018  ·  #1
I have the Free App, when I click on the box to upgrade nothing happens.
I have deleted and reloaded the app but am still not able to upgrade.
Any suggestions please?
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Re: App upgrade

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Posted: 04.06.2018  ·  #2
Strange one that,
Pablo (the APP developer) will hopefully be along shortly with info.
There is a known issue with Huawei phones and google causing APP issues.

Quote by landrovereditor

I have the Free App, when I click on the box to upgrade nothing happens.
I have deleted and reloaded the app but am still not able to upgrade.
Any suggestions please?
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Re: App upgrade

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Posted: 04.06.2018  ·  #3
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Re: App upgrade

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Posted: 30.06.2018  ·  #4
Hi guys,

I'm having the same problem as the op here. Using iOS (5s), once I select upgrade, the prompt simply disappears and nothing whatsoever happens :(.
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Re: App upgrade

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Posted: 30.06.2018  ·  #5
We dont handle the payments, Google and Apple do that.

This must be an Apple issue, has your payment card expired by any chance? Have you purchased apps before with that Apple ID?
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Re: App upgrade

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Posted: 04.07.2018  ·  #6
Thanks for the quick response, and apologies for my late one.. I never got as far as being asked for payment for the upgrade on the iPhone. The card works fine - I ended up using it with my previous Huawei phone to access the upgrade so all's good. (It was my 1st time purchasing an app on the iPhone if that means anything to ye). It's a very impressive app :).
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Re: App upgrade

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Posted: 04.07.2018  ·  #7
Quote by aidopotato

Thanks for the quick response, and apologies for my late one.. I never got as far as being asked for payment for the upgrade on the iPhone. The card works fine - I ended up using it with my previous Huawei phone to access the upgrade so all's good. (It was my 1st time purchasing an app on the iPhone if that means anything to ye). It's a very impressive app :).


Glad you got sorted, sort off. I am not sure why this happens but we have been advised by the App developer it is not the App.

Also glad you find the app useful :)
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