App crashing?

 
 
 
 
 
 
Love's the Craic
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App crashing?

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Posted: 24.04.2018  ·  #1
Alright lads.
I upgraded to the premium version of the app last night and ever since,its crashing like crazy when I try to load a POI. The odd POI loads but after 2 or 3 minutes,it freezes. It gives me the generic google image "motorhome craic app not working" or words to that effect.

Any ideas?
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Re: App crashing?

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Posted: 24.04.2018  ·  #2
which version are you using, Android or Apple
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Re: App crashing?

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Posted: 24.04.2018  ·  #3
Uninstall app, download it again. Bug now sorted that was causing it to crash.
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Re: App crashing?

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Posted: 24.04.2018  ·  #4
Thanks for the reply.
I presume I'll still have the premium version?
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Re: App crashing?

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Posted: 24.04.2018  ·  #5
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Re: App crashing?

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Posted: 24.04.2018  ·  #6
Iv reinstalled the app and after 2 or 3 minutes,it's freezing and unresponsive again.
Edit... im on android by the way.
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Re: App crashing?

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Posted: 24.04.2018  ·  #7
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Re: App crashing?

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Posted: 24.04.2018  ·  #8
It works fine for a few minutes. Then it freezes and I get the "Unfortunately, Motorhome parking Ireland has stopped working".

I updated POI's.
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Re: App crashing?

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Posted: 24.04.2018  ·  #9
Quote by bertie

It works fine for a few minutes. Then it freezes and I get the "Unfortunately, Motorhome parking Ireland has stopped working".

I updated POI's.


When you get the message, you should get an option to "Send Report" or some such option ... if you take that option I will get delivered a crash report and I can have a look.
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Re: App crashing?

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Posted: 24.04.2018  ·  #10
No issue on my iPhone 5s. I did notice there was an additional update last night with a note that the update was to stop the app crashing when an empty POI was opened.
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Re: App crashing?

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Posted: 24.04.2018  ·  #11
Quote by Pablo

Quote by bertie

It works fine for a few minutes. Then it freezes and I get the "Unfortunately, Motorhome parking Ireland has stopped working".

I updated POI's.


When you get the message, you should get an option to "Send Report" or some such option ... if you take that option I will get delivered a crash report and I can have a look.


Yes I seen that. I reported it last night.
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Re: App crashing?

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Posted: 24.04.2018  ·  #12
OK,

I can see where it is failing but I do not know why yet... I will investigate further and issue a fix as soon as I have one.
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Re: App crashing?

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Posted: 26.04.2018  ·  #13
Hi there. Any success with this fix?
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Re: App crashing?

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Posted: 26.04.2018  ·  #14
how do you do a review with the iphone. someone on a site saying it dosent give the option, is that right?
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Re: App crashing?

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Posted: 26.04.2018  ·  #15
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Re: App crashing?

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Posted: 26.04.2018  ·  #16
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Re: App crashing?

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Posted: 26.04.2018  ·  #17
There's no panic Ally. Just being a nosy boll*x. 👍
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Re: App crashing?

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Posted: 26.04.2018  ·  #18
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Re: App crashing?

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Posted: 26.04.2018  ·  #19
Quote by Ally

Quote by bertie

There's no panic Ally. Just being a nosy boll*x. 👍


No probs, if it wasn't for those pesky things called "real jobs" I am sure he would have it done by now :D


Feck that I taught you were serious about this forum :shock:
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Re: App crashing?

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Posted: 09.05.2018  ·  #20
OK ... sorry but I got side-tracked there.

I had a look at this and I can see almost where it is failing but it is not clear to me exactly why... I can't get it to fail on my devices so its a tricky one to fix.

@bertie: does this happen when you click on one of the POIs immediately? Or after a while? Is it all POIs? or just some? Name a couple that are ok and a couple that are not. Try to explain exactly how it happens.

Have you got latest Google Play Services installed?

/me is scratching head
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Re: App crashing?

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Posted: 09.05.2018  ·  #21
There's no rhyme nor reason to it.
It just crashes after 2 minutes and the next time 30 seconds.
Some work intermittently and then not at all the next time.
Theres no routine to it from what I see.
I'm scratching my head too.
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Re: App crashing?

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Posted: 10.05.2018  ·  #22
Bertie ......
Take a wee look at this article, came up in another conversation on another matter a few days ago regarding APP crashes on android devices.
It’s worth looking at and may solve the issues you’re experiencing.
Link is HERE
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Re: App crashing?

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Posted: 31.05.2018  ·  #23
Quote by bertie

There's no rhyme nor reason to it.
It just crashes after 2 minutes and the next time 30 seconds.
Some work intermittently and then not at all the next time.
Theres no routine to it from what I see.
I'm scratching my head too.


OK Bertie ... can you try the GB app and see if it also happens on that one?
https://play.google.com/store/…ritain.map
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