Hi folks
Wondered if anyone could give me any advice?
Just bought my first motorhome and within the first 2 weeks have had so many problems. It is old and the dealership I bought it from have been ready to sort out the problems but in the very heavy downpour of rain a few days ago the van had a serious ingress of water. The cupboard on the left hand side was full of water, the work surfaces, bed settee and floor was drenched. They want to find the leak and fix it , but I want a full refund as I hear that once you get a leak/ damp , it’s the beginning of the end. Any advice? should I let them do the repairs or get my money back? And does anyone have experience of going to court in these cases? It’s the last thing I want to do but feel they’ll be reluctant to hand the money back over. I’ve only had it 10 days and the Citizens Advice Bureau say that I’ve got a right to a full refund if it’s not of satisfactory quality or fit for purpose.
Any advice would be much appreciated
Thanks
Wondered if anyone could give me any advice?
Just bought my first motorhome and within the first 2 weeks have had so many problems. It is old and the dealership I bought it from have been ready to sort out the problems but in the very heavy downpour of rain a few days ago the van had a serious ingress of water. The cupboard on the left hand side was full of water, the work surfaces, bed settee and floor was drenched. They want to find the leak and fix it , but I want a full refund as I hear that once you get a leak/ damp , it’s the beginning of the end. Any advice? should I let them do the repairs or get my money back? And does anyone have experience of going to court in these cases? It’s the last thing I want to do but feel they’ll be reluctant to hand the money back over. I’ve only had it 10 days and the Citizens Advice Bureau say that I’ve got a right to a full refund if it’s not of satisfactory quality or fit for purpose.
Any advice would be much appreciated
Thanks