Why I need a holiday

I had a bad feeling about a customer before he arrived he wanted to stay in his caravan for 4 nights we only had availability for 3 nights. He said the 4th night was really important as there were doing something in a nearby town. I still couldn’t fit him for that and suggested Green Acres which was nearer to town he had to go to and that green acres would be available for 4 nights. No that’s not good enough as he wants to by the sea. I said Green Acres are on the Shannon Estuary- no he booked with 1 person in a caravan with no ehu for 3 nights. Called him and said unusual for no ehu in a caravan and he’d previously said there was two people, ah but if I can’t make it I’ll loose less money. He arrived and said on the forth night he’d move his caravan into a motorhome pitch. I said no we are only putting caravans into pitches where the car and caravan fit and I wasn’t going to give him 2 pitches. The couple kept asking if they could stay the forth night right up to the morning when they were due to go, answer still no.
Then they wrote a very negative review complaining we were always cleaning the shower block and they wanted some privacy, the claimed that you are told off for walking on the grass ( I did ask him to move his car off the middle of a grass pitch, he said, there is no where to park on the campsite if you get back after the barrier closes at 9pm, despite parking in two different parking spots on the campsite but outside the barrier on two nights. They also said both Amanda and I were smug and anal.
Anyway I published my response to their review on Facebook (Yes I know Ally) it’s been viewed 16000 times, I have gained 150 followers to my page and loads of people who have not previously heard of us or stayed with now saying they will be booking in the future as they like the idea of clean showers etc.
There is no such thing as bad publicity!
I am feeling quite smug now.

My customer posted their review on trip advisor. I posted my response on Tripadvisor and Facebook. Their review has now disappeared and has been replaced by 2 five star reviews.

To be honest my tolerance levels have slipped considerably, don’t get me wrong I like what I do for a living and I like pretty much all of my customers but every now again there is always one that manages to push my buttons

Tripadvisor is a great tool, and those that use it regularly can tell how good a place is just by the stats. We rarely read the reviews these days.

90% "excellent reviews" for Strandcamping is a remarkably high number so you must be doing something right...

Was only talking with the Mrs lastnight, we need to commit to some event and set an end date for the project. Or else we'll never finish the bloody thing.

6th September is probably a bit ambitious though!!

You give me a date and I’ll host it here. I’m 53 years old mind

So glad it ended up being to your advantage and hasn't left you too peed off.
Complaining that the showers were too clean must be a first!

Way too much information especially as I have to clean them.

But not all of the time, Plonkers that will not be missed.

we have stayed on strand camping on several occasions ,found it to be be a very friendly ,clean welcoming site Jamie and Amanda go out of there way to make your stay all that it should be and we will be back

And this is why you are right to restrict vehicle movement on site after 9.00


http://www.cambrian-news.co.uk…hyear=2019

A "temporary" campsite set up in someones garden at Portstewart for the NW200 saw the owners running out and trailing a drunk driver out of his car, he'd got into a row and decided to drive home, driving into flowerbeds, next would of been the tents.

The following year it was baseball bats at dawn. Tents are crammed in with Motorhomes, trailer tents & caravans, its a disaster waiting to happen.

We stayed at it a few years and some craic'ers still do, the craic'ers always had the sense to arrive early and stay in one corner. We (SWMBO & I) haven't been back for a few years now.

It's basically an illegal campsite, but with campsite owners in the area inflating prices so they can rip people off during the NW200, what do they expect will happen? Pure greed.